Privacy policy

Introduction

We are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard the personal data of our clients and visitors to our website.

By accessing our website or using our services, you agree to the practices described in this policy.

Information We Collect

We collect both personal and non-personal information to enhance our services and provide a seamless experience. This may include:

Personal Information: Name, address, email address, phone number, and any other details you voluntarily provide when contacting us or subscribing to our services.
Non-Personal Information: IP address, browser type, device information, and general site usage data collected automatically during your interaction with our website.

How We Use Your Information

The information we collect is used to:

Deliver and manage our consultancy services
Respond to your inquiries and requests
Personalise your experience with us
Maintain accurate internal records for operational purposes
Send relevant updates or marketing communications, if you have provided consent
We do not sell or rent your personal data to third parties.

Data Security

We take data protection seriously. Onyx Operations employs robust technical and organizational measures to prevent unauthorized access, loss, misuse, or alteration of your personal information. Our systems are routinely reviewed and updated to ensure compliance with data protection laws, including the UK General Data Protection Regulation (UK GDPR).

Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections to inaccurate or outdated information
Request deletion of your data, where legally permissible
Withdraw your consent for marketing communications at any time
To exercise your rights or inquire further about our privacy practices, please contact us using the details provided on our Contact page.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in legal, technical, or operational requirements. We encourage you to review this page periodically to stay informed about how we protect your data.